Sheesh Mahal Sohna Delivery
01
Orders are sold and shipped by Sheesh Mahal Sohna, Ground Floor, Ward No. 12, Maa Karuna Creation, Baba Salasar Market, Nehru Bazar, Sohna, Gurugram, Haryana 122103 (GSTIN 06CAKPS0618C1ZX). We use courier aggregators such as Shiprocket and their partner couriers.
02
Standard delivery is free on every order across India. Express delivery to Delhi NCR costs ₹450 and is free on prepaid orders. Collection from the Sohna showroom is free. Any applicable charge is shown before you pay.
03
Ready-to-ship pieces leave within 48 hours of order confirmation, excluding Sundays and public holidays. Made-to-measure pieces ship on the timeline stated on the product page; bridal lehengas take about 14 weeks. Fall, pico, blouse stitching and other finishing add three to five working days. After dispatch, usual estimates are 1–2 days in Gurugram and Sohna, 2–3 days in Delhi NCR, 3–5 days in North India, 4–6 days in West and Central India, 5–7 days in South and East India, and 7–10 days in the North East and remote areas. These are courier estimates, not guarantees.
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As soon as your parcel is handed to the courier, we send a tracking link by SMS, email or WhatsApp. You can also track it under My account → Track order using your order number and mobile number.
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Check the outer packaging before accepting. If it is torn, wet or tampered with, refuse delivery and tell us. If a piece arrives damaged or is not what you ordered, write to us within 48 hours with photographs and, where possible, an unboxing video.
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Couriers attempt delivery up to three times. If an order returns to us because the address was incorrect, nobody was available, or delivery was refused, we will contact you to reship; a reshipping charge may apply.
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You can change the delivery address until dispatch by calling or messaging 98133 88880 or [email protected]. After dispatch the address cannot be changed.
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We ship outside India on request. Write to us with the destination and we will quote the courier charge before payment. Customs duties and import taxes are payable by the receiver.
New arrivals, the workroom, and what our customers are wearing.
